At Phillip Jeffries, we take pride in our products and want to ensure that our customers are completely satisfied with their purchases. We understand that sometimes things may not go as planned, so we have put together this guide to help you with any concerns you may have.

Before making a purchase, we ask that you carefully review all quotes for accuracy. Once payment has been made, all sales are final. This means that we are unable to accept any returns or exchanges.

It is important to note that we do not accept returns for overage. This means that if you have ordered more material than you need, we are unable to accept the excess back. We recommend carefully measuring and calculating the amount of material needed before placing your order to avoid any overage.

Upon receiving your order, we ask that you inspect all materials to ensure that the correct item, color, and quantity have been received. If you notice any discrepancies, please contact our Customer Experience team immediately.

You can reach our team via email at [email protected] or by phone at 800.576.5414. Our team is available to assist you with any concerns you may have and will work to find a solution that meets your needs.