
Returns & Exchanges
12 articles
- I was given a refund, but I don’t see it.
- What is your return policy?
- How do I use my credit?
- What is considered a non-returnable item?
- How do I initiate a claim?
- What’s the difference between a credit and a refund?
- Do return shipping labels expire?
- I have a product issue, but it’s installed already. Does Phillip Jeffries reimburse for labor costs?
- I received a defective or damaged item.
- I received the wrong item/quantity.
- Do you accept returns on overage?
- If my product is unused, can I exchange it?