
Returns & Exchanges
12 articles
I was given a refund, but I don’t see it.
What is your return policy?
How do I use my credit?
What is considered a non-returnable item?
How do I initiate a claim?
What’s the difference between a credit and a refund?
Do return shipping labels expire?
I have a product issue, but it’s installed already. Does Phillip Jeffries reimburse for labor costs?
I received a defective or damaged item.
I received the wrong item/quantity.
Do you accept returns on overage?
If my product is unused, can I exchange it?